Customer Account FAQ

How to Log In to Your Account

Access your account to manage orders, addresses, user settings, etc. There are two (2) options to log in. 

Note: For customer security, do not share your password with others. If multiple people need access to the account, individual user accounts can be created under the Admin account. See “How to Add Users”

Option 1: Homepage Login

Steps:

    1. Visit the Chief Enterprises Homepage. 
    2. Enter your email address and password in the login fields to the righ
    3. Click "Sign In" to access your account.
    4. If you encounter issues, ensure your credentials are correct or use the "Forgot Your Password?" link to reset your password. See “How to Reset Password”

    Option 2: Login Page

    Steps:

      1. Visit the Chief Enterprises Login Page.
        You can access this page by clicking the “Account” link in the top right, near the cart icon. 
      2. Enter your email address and password in the login fields to the left.
      3. Click "Sign In" to access your account.
      4. If you encounter issues, ensure your credentials are correct or use the "Forgot Your Password?" link to reset your password. See “How to Reset Password”



        How to Reset Password

        If you’ve forgotten your password, you can reset it easily to regain access to your account.

        Steps:

          1. Visit the Chief Enterprises Login Page.
            You can access this page by clicking the “Account” link in the top right, near the cart icon. 
          2. Click on "Forgot Your Password?" under the login fields.
          3. Enter your registered email address and click "Reset Password"
          4. Check your email for a password reset link. Remember to check the spam folderSubject: Action Required: Reset Your Password for Chief Enterprises Website
            From: store@chiefent.com
          5. Click the link provided in the email and follow the prompts to set a new password

        How to Change Your Email Address

        Update the email address associated with your account.

        Steps:

          1. Visit the Chief Enterprises Login Page and log in to your account. See “How to Log In to Your Account”
          2. Once logged in, click the “Account” link in the top right, near the cart icon.
          3. Navigate to "Account Settings" in your dashboard.
          4. Update your email address in the Email field.
          5. Save changes by clicking "Save Updates".